LORAIN COUNTY, Nov. 5, 2021: Winter heating assistance for
Lorain County residents, who are without heat or threatened with
disconnection, is now available. Winter Crisis applicants must
be living at or below 175% of the federal poverty line or have a
COVID-19 diagnosis. Crisis appointments may be scheduled
for the following reasons:
Heat has been disconnected;
A disconnection notice has been received;
You need to establish new service;
You need to pay to transfer service;
Bulk fuel users have less than a 10-day supply of wood, coal,
pellets, propane or oil;
A member of the household has had COVID-19 in the last 12
These emergency situations
qualify for an appointment with LCCAA staff, which will be
conducted over the phone. Make an appointment by visiting
Those with a pending
disconnection notice must provide an account number during
appointment scheduling to place a hold on the disconnection. The
appointment must be at least 48 hours before the scheduled
disconnection. Missing or rescheduling the appointment may
result in disconnection.
In person services are being offered for seniors only in
partnership with the Lorain County Office on Aging. An
LCCAA Energy Services employee is stationed at the LCOA office
in Elyria, Ohio from 8 a.m. to 4:30 p.m., Monday through Friday.
Those 60 years and over, who are not comfortable making an
online appointment, may walk in during those hours.
Secure drop boxes are available at both the LCOA office at 320
Gateway Blvd. North in Elyria and at LCCAA at 936 Broadway Ave.,
Lorain for required documents.
Required documentation includes:
Income information for all household members 18 years of age or
older for the last 30 days;
Any member reporting “no income” must complete a no income form;
• Social Security numbers for all household members;
• Proof of citizenship for all household members;
• Most recent electric and gas bills.
checks do NOT count as income for this program. Temporary Aid to
Needy Families (TANF) no longer counts as income for this
program. For a complete list of countable income, please visit
Maximum benefits for Winter Crisis are:
$175 for regulated gas and electric utilities
$750 for unregulated gas and electric utilities
$900 for bulk fuel, propane, heating oil or kerosene
$550 for coal or wood
The program may also fund up to $500 in heating unit repairs or
If you do not have a disconnect notice but need help paying your
bill, you may be eligible for the Home Energy Assistance
Program. Applications for that program are taken at
energyhelp.ohio.gov. No appointment is needed.
If you have questions about an existing application, you can
also call 440-245-1870, Monday through Friday from 8 a.m.
to 5 p.m. to speak with a representative. The lobby reception
window at 936 Broadway Ave. in Lorain is open for one visitor at
a time. Masks are required.
No documents are accepted at the window. A weather-tight, secure
document drop box is stationed at the agency’s rear lobby
entrance. The box is checked hourly. Documents can also be faxed
The program runs through March 31, 2022.