application process for Energy Assistance Programs in response
The Ohio Development Services Agency (Development)
the Area Office on Aging of
Northwestern Ohio, Inc. are working to help keep Ohioans
safe during this time of emergency.
Governor Mike DeWine declared a state of emergency regarding
COVID-19, and Ohio Department of Health Director Amy Acton,
M.D., MPH has issued orders to limit social interactions to
prevent the spread of COVID-19.
Effective immediately, Ohioans who are enrolling in the
Percentage of Income Payment Plan Plus (PIPP) for the first
time, applying for Home Energy Assistance Winter Crisis
Program, or have limited income, are no longer required to
visit a local Energy Assistance Provider in order to complete an
application. Those wanting an application mailed to them may
contact the Area Office on Aging at 419-382-0624.
Ohioans can visit www.energyhelp.ohio.gov to start their
application and upload the required documents prior to their
appointment. If you do not have access to the internet and/or
cannot upload your documentation, the local Energy Assistance
Provider can complete your application over the phone.
For a list of required documentation
or to schedule an appointment call,
Pathway at 419-242-7304.
“Working with our local providers, we have been providing Ohio
families with the support they need to manage their energy
bills, and now this support is even more important,” said Lydia
Mihalik, Director of the Ohio Development Services Agency. “The
online application, in a normal scenario, makes it easier to
apply and reduces the length of an in-person appointment, but
now it is providing a bridge to assistance during an incredibly
Development will also extend the Winter Crisis Program (WCP)
until May 1, 2020 to align with the Public Utilities Commission
of Ohio’s extended Winter Reconnect Order and the regular Home
Energy Assistance Program (HEAP) will be extended until June 1,
Development’s Interactive Voice Response phone lines will not be
available, however Ohioans may continue to call
and select option 2, to be transferred to their local Energy
The Home Energy Assistance
Winter Crisis Program helps income-eligible Ohioans pay their
heating bills and can assist with fuel tank placement, fuel tank
testing and furnace repair. Ohioans must
have a gross income at or below 175% of the federal poverty
guidelines to qualify for WCP and HEAP assistance.
For a family of four the annual income
must be at or below $45,062.50. Ohioans must have a gross income
at or below 150% of the federal poverty guidelines to qualify
for PIPP. For a family of four the annual income must be at or
Ohioans that have a
regulated utility and have been issued a disconnect notice are
eligible for a one-time WCP benefit if they have not already
received a WCP or regular HEAP benefit.
For more information about
the features of the Winter Crisis Program locally and
what is needed to apply, contact the Area Office on Aging at
419-382-0624. Additional information can also be found at
or by calling (800) 282-0880.